I would like to centralize every email from (or to) customers of a project in the Conversations view of a project in Asana. The goal is to keep an archive of all exchanges with a customer in one place for every team member.
I tried to use the firstname.lastname@example.org as CC in every emails that i send but customers don’t have accounts on Asana (and i don’t want them to access it) and so they can’t save their replies in Conversations. I tried also to create an email group (in Google Apps) and add the Asana email at it but it didn’t work.
Any idea to use the Conversations view as an archive ? Or maybe is there an external tool which integrate with Asana that can do this ?
Thanks a lot in advance !