Has this been fixed? if so how? If not, when can we expect one?
HI @Jesse_Nowlin! Yes, the add-on should now be available to everyone, including domain admins!
You can learn more about the add-on in this handy article: Asana for Gmail Add-On | Product Guide ⢠Asana Product Guide
Sorry for the late follow-up!
I had already installed it multiple times months ago. Do I need to reinstall it? I have members of my domain using it already.
Yes @Jesse_Nowlin, Iâd recommend trying to re-install it! Let us know if youâre running into any issue!
Still not showing up. Whatâs next?
Can you please reach out to our support team (Asana Support - Help Center ⢠Asana > Iâm having trouble with > Scroll down to âLetâs chatâ) with a screenshot of what you see when you click on this link https://gsuite.google.com/marketplace/app/asana_for_gmail/923474483785 and a screenshot of one email open in your Gmail?
A post was merged into an existing topic: Asana add-on for Gmail âAn error occurred. Unable to get tasksâ
hello - I am not a gmail account admin. My problem is the asana icon is not showing up in my gmail. even after I added the addon several weeks ago.
where do i go to troubleshoot this?
Hi @ben9 and welcome to the Community Forum! Can you confirm that you have whitelisted the add-on for your domain and enabled in your own account?
I am unable to install Asana in my Gmail from the marketplace because I am an admin. Please see the note that has been placed in the marketplace:
Note for Admins: Google doesnât currently allow GSuite Admins to install Gmail Add-Ons. We will provide an update on this feature as soon as the support is added, and we will update the listing as soon as weâre able to offer this add-on to our admin users as well.
Please advise when this will be fixed.
Issue is discussed here for example: Asana for Gmail/Gsuite not available for Admins - #2 by James_Carl
@Alexis you can merge threads