Attaching Google doc via android


#1

I can’t seem to attach a Google doc or sheet to a task via the android app. I’ve allowed sharing in the Google folder and the Google doc, but when I try to add the attachment, the file is grayed out and not clickable. I am able to add the Google sheet via desktop and then edit via the android app. Any help is greatly appreciated. Thanks


#2

Hi Nicole,

Thanks for reporting! I’m the Community Manager here at Asana. This is a bug we’re aware of.

Could you please help us by telling us what type of device you’re on? Settings -> About phone -> Model number should be enough information. Feel free to send me a private message with this information if you’d prefer not to share it publicly.

In the meantime, a workaround would be to download the file from google drive and then attach it from device storage.

Thanks!


#3

Thanks for the reply. The phone is a Samsung Galaxy S7 model SM-G930V.

Thanks


#4

Thanks @NRichie! I’ve forwarded your info to my colleagues on the Android team.


#5

I actually ran into something similar the other week and didn’t think much of it except it was a quirk/limitation of the app, and also that it wouldn’t open drive links in tasks in the drive app, but instead would download them onto the phone.

I have a Nexus 6 on android 7.1.1 =)