Can't convert members


#1

Hi, at https://asana.com/guide/help/workspaces/people#gl-convert it says that I can convert members to guests and vice versa. I can’t though: http://storage3.static.itmages.com/i/17/0817/h_1503006819_7730695_ffdfc92825.png

Why?


#2

Hi @noashh

From your screenshot, it looks like you’re trying to change member status from your organization settings, which can’t be done. You need to go into the worskspace settings to do that. Once you’re in workspace settings, navigate to Members, then hover over the relevant member’s name.

Best wishes