I set up a project and will be using it as a template. I click on “Copy Project…” give it a new name, and submit. A message pops up with the new project name and says it is being created. After several minutes, the message changes to say it is taking longer than usual and I will receive an email with a link once the project is ready. I never receive the email. It’s been an hour since I first created a copy of the project but nothing shows up in Asana and I have no email telling me it failed or succeeded. I’ve tried this multiple times and keep getting the same message.
My project is 61 lines long. I have four users in my organization but none of the tasks are assigned to individuals. There are probably six attachments and a few links. In other words, this is not a complicated project.
How does ASANA have so many large users successfully doing this when a basic feature doesn’t work? It’s been a year since I ran into this problem and it still exists today. Am I using the wrong browser? Is it because I have a free account? What’s going on?!?