Dependencies not available on team upgrade


#1

Hi There,

Upgraded my team to premium team within the organisations free license, however when I tried to use the dependencies feature in My Tasks, it asks me to upgrade to Premium?

Q: Does upgrading your team to premium within the Organisation not qualify you to use dependencies in My Tasks within my team?


#2

Hey @Carl_Naidoo. Sounds like these tasks aren’t associated to a project which belongs to your Premium Team. Can you please try to add these tasks to a project (https://asana.com/guide/help/tasks/fields#gl-multi-home) belonging to your Premium Team and let me know if you’re able to use dependencies?

Bear in mind that premium features (ie: tasks dependencies) will only be available within your premium team, so if you need them, you should make sure your tasks belong to a project within your Premium Team.

Hope this helps! Let me know if you’re still running into trouble!