Disconnected from the server


#1

I just signed up to Asana. When I log in in my office, the home page opens, but then I receive a message: 'Disconnected from the server.'
This issue is on google chrome and internet explorer.
Can anyone please assist.


#2

@Joseph_Matar While what you’re experiencing is not optimal, it is normal. We are dedicated to improving performance issues such as these in the near future.

We have several troubleshooting tips for people experiencing this issue here: https://asana.com/guide/help/faq/connectivity :slight_smile: Please let us know if you have follow up questions.