Email-to-Task From Another Domain?


#1

My CEO uses a catch-all email address that is on a different domain than the company domain we have associated with our organization’s Asana account. Because this would only give him read-only / comment access to projects, I signed him up with his company email address to have full user permissions to create/assign tasks. He never uses his company email, which automatically forwards all inbound emails to his catch-all email address on the other domain.

The problem I am having is that because he uses this catch-all email address/domain as his primarily send-from address, he can’t take advantage of email-to-task feature in Asana as it doesn’t recognize this send-from address. He doesn’t even have his company email setup in Outlook and he really doesn’t want to manage multiple inboxes.

I know this is a somewhat unique use case, so I appreciate any insight or suggestions here.

Thanks!


Email-to-task from another domain (to multiple tasks)
#2

In his Profile he can add to and from email addresses and direct those to the relevant organisation.

Hope that helps.

Jason.


#3

Thank you! This was exactly what I was looking for!