Find team member password?


#1

I am setting up Asana on a members new phone. I have installed the app, have her email, but she does not know her password and I have no record of it. Is there a way to; 1) find her existing password, or; 2) reset to a new password?

I have tried to email support from asana.com but get an error message that there is something wrong and it will not send.

Thank you.


#2

Hi @Jerry_Bichsel,

Thanks for checking in. My colleagues on the support team reached out to you via email a few days ago. Please let us know if you were able to see their email and if you still have any questions.

Thanks,
Alexis