Gmail sender rejected

bug

#1

When I send a task vya email to an asana project from my company domain xxx .com I’m receiving the error message:
"We couldn’t process your email because it was sent by gmail.com, but your email domain is xxx .com.
This is an error because we use gmail mail servers to send the emails. And we have a SPF record on DNS that allow that.

Is there a solution for that?


#2

Hi @Manuel_Quinteiro! Have you registered both your Gmail and work email to create tasks in your Organization? https://asana.com/guide/help/fundamentals/settings#gl-from-email