How do we move subtasks to another task now?

subtasks

#1

Hi There,

We used to be able to drag/drop subtasks into the main list, then move it into another task.

Painful yes (move them one-by-one) but it worked however, now it doesn’t. We’ve reloaded Chrome plus quit and re-launched/logged in.

How do we move subtasks into other tasks now?

Any help would be much appreciated.

Cheers

Ben


#2

It is still working here, can you try Chrome in Incognito mode without any extension?


#3

Hi @Ben_Sciascia! I would follow @Bastien_Siebman Bastien advice, it will most likely solve your problem. This might also help: https://asana.com/guide/help/faq/connectivity#gl-troubleshooting. Keep us posted! :slight_smile:


#4

Thanks guys, I’ve just logged in to an incognito window but have the same issue.

I see the little blue squares and can pick up the task but they don’t drag and drop sorry.

I’m in the ‘My Tasks’ list, I should be able to do it from there right?


#5

Hi @Ben_Sciascia! Yes, you should definitely be able to do it in “My Tasks”, I just tested it on my account, and it’s working for me. Would you be able to send a screencast to http://asana.com/support so our Team can look into it and escalate a bug if necessary? Apologies for the trouble!


#6

Do you actually drag the 6 points appearing next to the task when you hover it?

37


#7

OK, so the problem is when sorting tasks by due date.

Not sure if this is normal but I have to temporarily sort tasks by ‘none’ before I can drop the task.

Thanks for the help, cheers


#8

So when My Tasks is sorted by due date you can’t drag from it? Is that your bug?


#9

I don’t know if it’s a bug - but no, I can’t drag subtasks into the main window (single or multiple tasks) when sorted by date.

I’m running Chrome for Mac Version 63.0.3239.84 (Official Build) (64-bit)


#10

Hey @ben_s! This is not a bug but an intended behavior. When sorting out a project (or your my Tasks) by due date (or with any other filter) it automatically locks your tasks and subtasks. You can’t even move regular tasks around. My apologies that I can’t be of greater assistance, but I hope this helps clarify the matter! :slight_smile:


#11

I agree on the fact that you can’t reorder tasks, but should you be able to drop a task (that would then be sorted)?


#12

Bonjour @Bastien_Siebman :slight_smile: When you say “should you be able to drop a task”, do you refer to a task belonging to another project?


#13

I mean that reording an ordered tasks list should not be allowed obviously but dragging from somewhere to the My tasks list, even if ordered, should do something. It is clearer?