How to make a Google Login work again?


#1

Hi,
the Asana account of a colleague ca’t login via his Google Login any more.
Question, how to make it work over the Google Login again ?

Regards,
Frank


#2

You might want to contact asana.com/support given that it seems related to your account.


#3

Have you tried refreshing the page?
I already had a such issue, I click on Google Login, and nothing happens, I refresh and click again and it works. Sometimes you also need to click twice I don’t know why.


#4

Thx for reply Julien. Just tried it out but still not logging in. It asks for “which one in a list of google accounts”, but when i select the respective one, it just turns back to the loginscreen.


#5

Have you tried also to enter manually your login and password ?
If it does not work then you should contact the support as @Bastien_Siebman said.


#6

… its logging in fine again :)) no idea any more why.