How to remove Asana's Sync with Outlook?

help
outlook

#1

I synced Asana to my Outlook account, but no longer require it. I have tried to follow the online help instruction to right-click the project and remove, but I am not given that option when I right-click. I’m sure I’m doing something wrong, but I really need help!


#2

If you go to your avatar -> Profile Settings -> Apps you can Deauthorize Outlook and the sync won’t happen anymore.


#3

Unfortunately Outlook doesn’t show in ‘apps’ in my avatar :frowning:

Any other thoughs?

Thanks again.

Tony


#4

Sorry no idea :frowning: maybe @Julien_RENAUD knows? (he is my go-to guys these days :p)


#5

Thank anyway for your help.

Tony


#6

ping @Maggie_Reddi who is also a specialist :wink:


#7

Thanks again. Really sorry, but I am very new to this - will they automatically receive your post, or do I have to contact them? If so, how do I do that?

Tony


#8

Hi @Tony_Rapacioli! Looks my colleague @Christina_Haas just emailed you to help you fix this issue! :slight_smile: Will you keep us posted when this gets solved?


#9

Thanks for the mention. Fortunately Marie answered, I am only using Gmail ; -)


#10

My pleasure. Thanks for coming back to me.

Tony


#11

@Tony_Rapacioli make sure to post the solution here!


#12

Unfortunately, whilst the Asana tasks are no longer being copied to my Outlook account, they are now copying an iCal account that I don’t use. Not that it’s a major issue, but iCal does does keep notifying me every time I add tasks in Asana, so it would be preferable to find a fix.


#13

Hi @Tony_Rapacioli. Have you tried to follow these steps to remove the synced projects from your Apple calendar? https://asana.com/guide/help/api/calendar-sync#gl-ical. Let me know if that helps!