Not Receiving Invitation Email

emails

#1

My email address (not this account) has been added to a team yet I haven’t gotten a notification email nor can I sign up with that email.

The invite has been resent over and over without it being received in the email. It is not in spam or junk mail.

When I try to sign up, it says the account is already in use.


#2

Did you try to do a “password lost” protocol?

Bastien
Asana Certified Pro, consultant, author and developer


#3

Yes, still no email.


#4

Contact the support then.
Go to asana.com/support, into “Having Trouble With” and then below you will find a “Still can’t find an answer” button.