I’m a little confused by this discussion. I have 8 users in a premium team, which used to cost $50/mo for 10 users with 2 months free if billed anually, for an equivalent price of $5.21/mo for my 8 users.
According to Asana Pricing | Free, Premium, Business, & Enterprise plans • Asana if I were a new customer I would pay $9.99/mo per user if billed annually (I’ve seen elsewhere that it’s $11.99/mo billed monthly, but I can’t find where Asana says that.). So that would be $9.99/mo for my 8 users, compared to the $5.21/mo rate I got before.
The pricing page doesn’t say anything about tiers, but Sales FAQ - Questions about Paid Versions of Asana • Asana Product Guide does. Is that old information or current? If it’s current, that means I’d have to pay $99.90/mo for 10 users, or $12.49/mo for my 8 users compared to $5.21/mo at the old price.
So are there still tiers or not? Is that the reference to $60/mo for individual users ($11.99/mo billed monthly, times a minimum of 5 users)? If there are tiers, how can the pricing page not mention that, and why would the new model be considered simpler or more predictable? I don’t like tiers because I feel like I’m paying for users I don’t have; if the price were just higher per user I wouldn’t feel this way.
All this said, I don’t think any of these prices is a bad deal for the value if there are many users, but the lack of transparency is disconcerting given how much trust organizations have to give Asana to put all their secrets in the cloud in the first place. (For one user it’s not a good deal if there are tiers, although I’d imagine Asana has minimum support costs to deal with.)
Whatever the price increase actually is, it comes at a really unfortunate time for my organization of 2,500 potential users. I’ve been all-in with my team of 8 users for the last four months, and was just about to push for rolling out Asana to the rest of the organization. Now the price has doubled (or more maybe, that’s unclear), so I’ll have to reconsider the budget.
P.S. This all points out a little functionality issue, too: apparently you can’t access your upgrade page with the mobile site or app. This means busy people considering options from their phones can’t figure out what Asana will actually cost.