Private projects disappeared?


#1

All my private projects seemed to have disappeared. The tasks are still there - just no longer assigned to a project. Any ideas on what happened or how to restore?


#2

I have add the same issue yesterday when someone removed me from the team. I was a member of the project but somehow got kicked out from it as well. Can someone invite you in again?
@Marie maybe that is a bug…

Bastien
Asana consultant, author and developer


#3

Hi @gina.marasco, can you open one of these tasks and check the history? If the task was removed from a project, you should see it there!


#4

Hmmm… I’m not sure if that’s the same issue @Bastien_Siebman.

Let’s see if I got this right: you were kicked out of a Team, as a result, you lost access to the projects that belonged to in this specific Team, correct? At that stage were you able to see any tasks belonging to these projects?

Keep me posted :slight_smile:


#5

Thanks, Marie! I spot checked several of the tasks to see if there was anything in the history - there is not. Also noticing this did not happen to every private project - two for sure that I use daily.


#6

On this note, the one private project that is now missing was one that I used to email tasks creating some additional concerns for me as now these messages are not being filtered into my task list.


#7

@Marie when you say it, it does sound ridiculous and expected behavior :stuck_out_tongue:


#8

So sorry for the late follow-up @gina.marasco! I would advise you to reach out to our support team (asana.com/support) as they will be able to directly take a look at your account. Make sure to provide them with as much information as possible, including the name of these private project and the Team they belong to.

And if you have a minute, keep us posted, I’d love to know what happened there!