Tasks created offline disappear


#1

While flying, I brainstormed an entire new project and all the steps. Upon landing, I had over 130 tasks to sync. Later in the day, I return to the project but many of my tasks are not there. And tasks I deleted/changed are still there/changes not made. And on other tasks, when I click on them, I can see the sub tasks I created disappear before my eyes! So disheartening! Any ideas on what could cause this to happen?


#2

:scream:
Would you say that only a few synced or none?

I am CCing @Alexis and @Craig_Fifer who were discussing offline feature on this thread Force offline sync maybe they can help!


#3

It looks like none of them synced. And even worse, they all disappeared from my mobile device. I could use a keyword search to find them, but if I selected a task from the search results, it would disappear and the “Cannot be found” message would appear.


#4

@Alexis any idea who could help?


#5

Thanks for your follow up Bastien!

Using a keyword search, I was able to hunt & peck through the mobile app. When I would find a task, I would type it into Asana via my desktop. But if I dare select any of the tasks from the search results, they would disappear.

I spent about an hour thinking through the project I was working on trying to remember all the tasks I had entered and then just moved forward on the project.

I will not be using Asana again while flying. Was such a loss to have that moment of inspiration, brainstorm an entire project, and capture it in Asana only to have it be gone.

I absolutely love Asana. I’ve been using it for about 6 to 8 months and it’s completely revolutionized my business. This is the first major bug I’ve come across.


#6

Looks like a major bug, I hope @Alexis would be able to escalate this to the dev team…