Team conversations cannot be seen by other members

productivity
communication
notifications

#1

Hello!

We are new to Asana, and we are having problems seeing team conversations. There are only 2 people on our team, and every time a conversation is started it states “2 people will be notified”, yet they never are. We have turned off e-mail notifications, but shouldn’t they still come into our Asana inbox? And why can’t all conversations be seen in “team overview”? I can only see ones I have started…
Thanks for your help!
Carly


#2

Hi Carly,
I suggest that the individuals on your team confirm their notification settings for all relevant teams and projects. It is possible to update notifications for a given project, for instance, so an individual chooses not to see updates for that project. If you’ve fiddled with these settings and still don’t see improvement, let us know!

Some resources: