Transfer Account To Client


#1

HI

We have an asana account that we use for several clients.We have finished working with a client but would like to move all of their data into a new account that they control and manage.

Is this possible?

Thanks

Garry


#2

You should probably contact asana.com/support for this request :wink:


#3

Isn’t the forum part of support? That’s how i ended up here as the FAQ’s didnt answer my querres


#4

Hi @Garry_Davis - welcome! I’m glad to hear that you discovered the Community Forum as a resource! For many questions the Forum will be a great place to find answers. For this particular question our team would need to go into the back end of your account, which we aren’t able to do here in the forum. :slight_smile: I recommend that you contact the support team at asana.com/contact and they’ll be happy to help you with this issue.

Please let us know if you have follow up questions.

Best,
Alexis


#5

Hi Alexis,

I see no mechanism to contact someone in the support area?

Garry


#6

Hi @Garry_Davis! Let’s get you the help you need! Go to asana.com/support. Visit “I’m having trouble with” and scroll to the bottom of the page. Click “let’s talk” and you’ll be invited to message the support team :slight_smile: