Trouble editing description in tasks

troubleshoot
troubleshooting
trouble
cursor
editing
description

#1

Hi. I frequently add notes in and edit the “description” section of Tasks. Very often, Asana (I am using the app on Mac OS) does not allow me to enter text in the description field. Instead it keeps the text cursor in the Task title text field.

Any tips on how to avoid this?


#2

I’ve noticed that very occasionally I’ll put my cursor in the description field, start typing and the cursor randomly jumps to the task name. It’s very weird. I find that refreshing the page usually fixes this.


#3

Usually being the operative word. That’s my go to solution but it doesn’t always work. Does anybody from Asana know about this?


#4

Hi @Andrew_Guenzer ! Looks like this must have been a bug. Are you still seeing the issue? Does refreshing the page still usually solve the problem?


#5

Yes I’m still seeing the issue. Refreshing the page usually solve the problem, however that is annoying since it takes ~10 seconds. I usually just enter a letter and delete it in the field where the cursor is stuck - then it allows me to move to a new field


#6

I often have the same problem. are there any updates about how it can be fixed?


#7

Hi @richard_gudgel! These steps might help you solve the issue https://asana.com/guide/help/faq/connectivity#gl-troubleshooting. Let us know if the issue persists!