Unable to Login


#1

I am currently unable to login to my Asana accounts.
When the login page loads - prefilled with my user name and password, the Log In button is greyed out. It has been like this for a few days.

I suspect it has do to with Norton Password Manager which used to work. I can bypass the problem by shutting down the password manager but that is not an acceptable solution for me.

Could not find a way to submit a support ticket on this.


#2

Hi @mike.monical! Have you tried clearing your browser’s cache to see if it make a difference. You can reach support at asana.com/suppot > “I’m having trouble with” > "Let’s chat.

Hope we get that resolved soon!