User with Same Domain as Guest


#1

Hello Asanas!

We are an organization under the free plan and my team is on premium plan. I wanted to add another user only as guest. But he is in the same organization. Is this possible?


#2

Organization membership is based on the email domain associated with the organization. Anyone that joins the Asana organization associated with @company.com with an @company.com email address, for example, will be a full member, and not a guest. So in this case, your colleague will be a full member (with all the benefits!), and can not be designated as a guest.


#3

I guess we have no choice. Either we add him in the team (and pay for his seat), or we’ll just add him to some projects directly.


#4

Are you already at your max on your current plan seats, which are in 5 person increments? If not adding them as a full member will not change your billing rate.

If it were possible to add a guest with the Organization email domain for free, they would never sell more than the 5 user plan.


#5

If they have a separate email address (with a different domain), you could invite them to the Team using that email address instead of their organization email address.