Why do I have limited function compared to other 'free' users


#1

Hello,

I’ve just signed up to Asana on recommendation from a colleague but I seem to have very limited function. Can’t view as board or create new projects.

The colleague does not use the premium version so I expected my function to match his


#2

You were invited inside a Team of the organization?

Bastien
Asana consultant, author and developer


#3

I used my work email which joined me onto an organisation. He is using his personal email address which would sit outside of the organisation. This is causing my problem I assume?


#4

So you joined an organization. Are you part of any Team? Can you share a screenshot of your screen please?


#5

Not currently part of any teams, just the organisation apparently.


#6

If you want to create a project you need to join an existing Team or create one :wink:


#7

Hi @Christopher_Smith-La! @Bastien_Siebman is right, the first step here to get you started would be to either join an existing team in your Organisation (https://asana.com/guide/help/organizations/team-basics#gl-join) or to create your own one (https://asana.com/guide/help/organizations/team-basics#gl-create).

I would also recommend taking a look at this section of our guide: https://asana.com/guide/get-started/begin/quick-start

Hope this helps! Let us know if you’re still running into trouble! :slight_smile: