I’ve been leading the charge in my department’s adoption for over a year now - while I would never say there’s fighting, there will always be some resistance to new things, especially if the team is smaller. It’s hard to see why a team of 2 or 3 needs something like Asana when they can just lean over and ask someone something, etc. But in reality it’s about efficiency and over time those side conversations add up!
What I’ve found is not to push a shift or major process overhaul. Start with a project - simple, like a meeting agenda, or large like an event. Ideally it’s something that many people in the department, regardless of focus, will need to know about or be involved in. If you set it up correctly, and use it well - I’ve found people are more susceptible to it when you start adding them to tasks as collaborators, etc. Of course, I’m in the perfect position to do it as a PM/Ops manager.
But ultimately the resistance comes from a central point - I’ve heard this mentioned a LOT by @Kaitie (and others) in her trainings over the last 15 months or so, but identify your organization’s ‘Source of Truth’ and I think it will help clarify things for teams who find themselves overwhelmed with different tools.
Example: Where do I go if I want to know what the most up to date deck is for XYZ? We’ve agreed that it will be housed in the decks project, etc. and so any time it needs to be updated, the request will be there regardless of where it came up (email, meeting, etc.). And that that is the “Source of Truth” - ie where do I go if all else fails, to get the right answer. (This may not be what yall mean when you say that btw, it’s just how I’ve been going about it).