X@mail.asana.com stopped working for forwarding tasks due to gmail POP account error

help

#1

So I used to use the x@mail.asana.com feature regularly to send tasks to myself and teammates from my email. However, recently it has stopped working for me and I get this error message:

We couldn’t process your email because it was sent by gmail, but your email domain is xxxxxx.

Please contact your email admin to update your mail server’s email settings.

I have used this feature in the past without issue at all from my POP account. Is there a way to fix this?

Thanks!


#2

There has been a long post by @Marie about this recently but can’t get my hands on it. Maybe @Marie can point you in the right direction.


#3

Here you go Recent email security update. How to fix “We couldn’t process your email”