Email reminders not working properly


#1

I used to receive reminders from Asana for my tasks perfectly but it’s been a while that everything’s messed up; e.g. I open my email and see a mail from Asana that says I have a task due tomorrow but due task is today! Also, it’s been a while I wasn’t receiving due soon reminders but today I received. Email reminders were working perfectly but not anymore.


#2

Hi @Mas-E! I would recommend reaching out to our support team (asana.com/contact) and give them examples of “your task is due tomorrow” reminders you received for tasks that were actually due today; just so they can look at these closer and make sure this is not related to a bug.

I would also recommend to try disabling and re-enabling email notifications (https://asana.com/guide/help/email/email-from-asana); it might solve most of your issues!