Trying hard to like this product, went to pay for 2 x users, and… I can only pay for a minimum of 5 members… sounds like Silicon Valley growth hacking fluff, trying to out-smart the simple. My recommendation would be to keep it simple when saying that there is a per member rate… charge a per user rate. If you want to tier it then offer discounts at certain tiers, that would = a member benefit vs disappointment. On revisiting the pricing I am further disappointed noticing that after the “20 users” the price per user actually goes up 30%… It is enough to move on from this trial after investing a few days into it. Your frontend UI team is great though.
I agree that the pricing model can be frustrating, and I’ve made some suggestions about how to be more transparent about it. That said, I’m guessing that there’s a minimum cost (especially in terms of support) for one user, and it’s not five times as much for five users. So maybe they can’t make money charging $9.99/mo for one user who keeps asking support questions, but five users aren’t likely to ask five times as many questions for the 5x increase in revenue. I would actually prefer they say the product costs $49.95/mo for up to 5 users, with additional users available for $9.99/mo, but I can see how this might be off-putting to people who haven’t done a trial yet.
Same issue here. I don’t understand why you can have 15 users for free, hobbled, but if you want to pay for premium features for 1-2 people, you can’t. If I have to pay $50/month to have the functionality then I’m more likely to choose another program that has all that functionality + in-program gantt charts + date ranges + multiple views of the same project tasks, etc.
Wish they offered a price for 2 and 3 member teams, would buy tomorrow…
Just went to explore upgrading and see I’ll be locked into 5 members. No go for my small company. Such a bummer. I agree with @NerdySarah, I don’t see why we can have up to 15 users for free with a “hobbled” plan but can’t upgrade for a few users to the premium features.
Just wondering why Asana doesn’t seem to have answered this question, even though its been raised for over two years?
Am I missing a reply from them - or do they just not care for the freelancer? Just wondering…
I’m with you, found this post and a few other very old posts of people asking for the same thing. Taking this to their other social accounts, let’s see if they respond there
Was just about to pay for Prenium, when I realized I had to pay for 5 seats. No way, I’m gonna pay for that as a one-man business…
Also, maybe this topic can be merged with: Pricing for 1 user - #27 by Clayton_Chipper
Also, why is Pricing for 1 user - #27 by Clayton_Chipper locked?
I was confused by that too, if you scroll up a bit, it’s because it was merged with the following parent thread:
Surprised that it doesn’t have that “merged with other thread” note at the bottom of the thread after the last comment.