Read-only calendar sharing not working

[Victor_Vu]

Hi everyone,

I hope you can assist me with this issue. I’m encountering difficulties in sharing my team’s calendar with other departments. I’ve created a read-only link and tried using different browsers such as Chrome, Safari, and IE, but none of them seem to display the calendar. I’ve attempted both public read-only and read-only for company personnel, but neither option is working. The link opens fine, but it only shows a blank screen instead of the specific project plans and tasks. I even tried using incognito mode, but it still didn’t work. I’m wondering when this bug will be fixed. Has anyone encountered a similar situation? Please share any solutions you may have.

Thank you.

[lpb]

Welcome, @Victor_Vu,

This sounds a lot like this previously-fixed bug:

Public link is white page

Hello, We’re currently utilizing Asana Business for our project management needs. Last Friday, we successfully shared public links with our project engineers, which appeared to be functioning correctly. However, upon checking the links this past Monday, we encountered an issue where they briefly displayed the timeline before resulting in a blank page. Has anyone encountered a similar issue and found a solution? Thank you for your attention to this matter. Kind regards, Philippe

@Emily_Roman and @Shun_Sakurai, any thoughts?

Thanks,

Larry

[Victor_Vu]

Thank you Larry, I hope this bug will get fixed soon.

[Shun_Sakurai]

Thank you both!
I can reproduce the issue. I’m escalating it internally!

[Victor_Vu]

Hello @lpb and @Shun_Sakurai,

A quick update: When I opened the link with timeline and list view then it was viewable.
However, I want it to be opened in Calendar and it is not displaying the calendar.

[Freddie_Bologno1]

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Briefly describe (1-2 sentences) the bug you’re experiencing:
My read only calendar link will not load

Steps to reproduce:
I copy the link from the share and have it set for public sharing
I copy the link into my browser and the page starts to load, you quickly see an outline of the calendar, and then the page goes blank

Browser version:
Tried in Chrome and Safari

What version of Asana are you using (Personal, Starter, Advanced, Enterprise, Enterprise+, Premium, Business or legacy Enterprise)?
Asana Business

Upload screenshots below:
No screenshot to provide as the page is just blank

[Victor_Vu]

Hi @Shun_Sakurai,

Can you let me know how long will it take for the internal team to solve this problem? This function is extremely important to my team at the moment.

Regards,
Victor

[lpb]

Welcome, @Freddie_Bologno1,

Sorry about this. I believe this is a duplicate of a known bug for which a fix is in progress:

Read-only sharing not working

Hi everyone, I hope you can assist me with this issue. I’m encountering difficulties in sharing my team’s calendar with other departments. I’ve created a read-only link and tried using different browsers such as Chrome, Safari, and IE, but none of them seem to display the calendar. I’ve attempted both public read-only and read-only for company personnel, but neither option is working. The link opens fine, but it only shows a blank screen instead of the specific project plans and tasks. I even t…

Thanks,

Larry

[MelanieC]

I am also having this issue - the list view works but not calendar view for my read-only public shared link

[Shun_Sakurai]

Hi @Victor_Vu, it seems the developers found the cause.
We’ll let you know as soon as this is fixed!

[Shun_Sakurai]

Hi @Victor_Vu, @Freddie_Bologno1, @MelanieC, thank you for your patience.
The issue was fixed
Please try reloading the Asana app. Let us know if it’s still not working.