The task does not disappear when we try to check it

tasks
recurring

#1

Hello,

We have a problem with a specific task, cause it does not disappear when we try to check it. Have you same ideas why?

Thank you.


#2

Can you check your projet configuration is not “show all tasks”?


#3

Yes, I checked.
I think it’s a bug…
I can’t post a screenshot cause I’m a new user, but it seems like the task is “stick” into the “to do list”.


#4

So weird… So it is checked but still appears, and the project displays only incomplete tasks right?


#5

Yes, I check but still appears.

If I go to the tasks done, it shows me this same task several times marked “done”, since I have checked it a lot, because of the bug.

I’ll try to send you an image.


#6

Hey @Giulia_Kaminski_Tram! Sounds like it could be a recurring task? https://asana.com/guide/help/tasks/fields#gl-recurring-tasks. I’d recommend opening the due date fields from the “incomplete” task and make sure it is not set to repeat!

We also speak :fr: in https://community.asana.com/c/forum-francais, you’re more than welcome to post there too! :wink: Bonne journée !